This notice explains what personal information The Good Turn collects, how we use it, and the choices you have. We have kept it plain and short, because that is how it should be.
The Good Turn is a home and holiday-let cleaning service based in Dunoon, Argyll, run by Laura. We are the "data controller" for the information described here. For anything in this notice, you can reach us on WhatsApp or by phone on 07950 584 394, or through the enquiry form on our website.
We only collect what we need to answer your enquiry and arrange a service. When you complete the enquiry form or contact us directly, that may include:
We do not ask for, or need, payment card details through the website.
We use your information to reply to your enquiry, prepare a quote and agree the work, and to arrange, carry out and follow up on the service. Our lawful bases are taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries and running the service. We do not use your details for marketing, and we never sell or share them for anyone else's marketing.
A few trusted services help us operate, and they only handle your information to provide their service to us:
We keep enquiry and customer details only as long as we need them — to respond, to provide the service, and to keep reasonable business records afterwards. When we no longer need them, we delete them.
This website does not use tracking or advertising cookies. Fonts are loaded from Google Fonts, which may receive your device's IP address as part of delivering them. If we add website analytics in future, we will update this notice first.
Under UK data protection law you can ask us to show you the information we hold about you, correct it if it is wrong, delete it, or restrict or object to how we use it. Just get in touch and we will help. There is normally no charge for this.
If we change how we handle your information, we will update this notice and change the date above.
To exercise any of your rights, or if you have a question, contact us on WhatsApp or 07950 584 394, or through the enquiry form. If you are unhappy with how we have handled your information, you can complain to the UK's Information Commissioner's Office (ICO) at ico.org.uk.